Privacy

What we store

• Your sign-in details: your email address, or the basic account information Google or Facebook shares when you use them to sign in.
• Guest accounts have no email until you secure them, but they still have a player ID and saved game activity.
• Your game progress: settlement name, level, items, crew, fights and other in-game activity.
• Messages you send in World Chat, faction chat or to other players, plus feedback, support messages and reports you submit.
• Technical and security records such as sign-in times, device or network identifiers, and in-game actions used to keep the game fair and working.
• Purchase references, products, amounts, currency grants, refunds and related support history. We do not store your full card details.

How it is used

• To run the game, save progress, deliver purchases and restore access.
• To detect cheating, abuse and multiple-account exploits, and to moderate player content.
• To provide support, fix problems, diagnose errors and balance the game.

We do not sell your information and the game does not show third-party ads.

Service providers

We use service providers for game hosting and accounts, payment processing, communications and error diagnosis. They process information needed to provide those services to us. Store versions may also use the store operator's sign-in, billing and crash-reporting services; those services have their own privacy terms.

What other players can see

Your username, settlement name, profile picture, level and public profile stats, plus anything you post in public or faction chat.

Purchases

When purchases are offered, the checkout identifies the payment provider and price before you confirm. Payment card details are handled by that provider, not stored by RUINSTATE. Purchase and refund records may be retained for accounting, fraud prevention and support.

Retention and your choices

We keep account and game information while the account is active. Some support, security, transaction and abuse-prevention records may be kept longer where needed. You can stop playing at any time, or request account and data deletion through Account Settings. If you cannot sign in, use the Data Deletion page. Other requests can be sent through Player Support.