Player Support
Effective November 7, 2026.
Tell us what happened and a real person will review your message. You can contact us whether or not you can sign in.
What to include
- Your player name and the email used for your account, if you know them.
- For a purchase problem, the receipt or order reference and approximate purchase time.
- For a player report, the player name, where it happened and what was said or done.
Never send your password, full card number or sign-in code. The team will never ask for them.
Account and data
To remove your account and data, follow the steps on our Data Deletion page. Game rules are covered in our Terms, and information use is explained in our Privacy Policy.